Safe digging is everyone’s responsibility!
digging starts when you call the Utilities Protection Center
of Georgia. Ideally, we ask that you give us about a
week before you plan to dig. In that time, we will notify
the member utilities, who will send a locater to mark your
utility lines with flags and/or paint markings.
The number to call is 1-800-282-7411
statewide. It is important that you provide the following
information when you notify us:
Name, area code, phone number, address, city, county and
nearest cross streets.
-Type of work to be done and how long it will take.
-Date and start time digging is scheduled to begin.
-If any work will be done within 10 ft. of overhead high
voltage power lines.
-Contractor/contact person and phone number.
-Where on the property you want marking done.
Specific directions to your property – landmarks, etc.
During your call, the UPC of Georgia will
give you a “ticket” number. This ticket is the official
notification of your request and is immediately sent to all
the utility members in your area. Once they have been
notified, they have 48 hours from the next business day
(provided you call before 4:30 pm) to get a locator to mark
Anytime during this process, you can actually
track the progress of utility members and locaters who are
responding to your “ticket.” To do this, click on the
What is Positive Response?
section on this page and follow the instructions.
To make sure all lines are marked, a final
check on positive response should be done at noon on the
legal date you were given. If you have any problems,
conflicts or disputes with responses, please call us again
to re-notify the utility members.
Once the area to dig has been marked and/or
cleared, proceed with caution while digging. Recommended
distance is two feet to either side from the markings. The
colored paint and/or flags indicate the different utilities.
If when digging you accidentally damage, dislocate, or
disturb any utility, call UPC to report the damage. Have
your ticket number handy and be ready to get a damage ticket
number and phone number to call that utility that was
damaged. If the damage is serious enough to create an
emergency, immediately take precautions to safeguard your
health and property.
If you notice someone digging on your
property, be sure they have contacted UPC for a dig ticket
and the utilities within that area are marked before any
digging starts. This is for your own safety.
The dig ticket (locate request) in which you
call in is intended to prevent any harm to your life and
property. Among the worktypes that we suggest you call in a
ticket for include: planting, repairing or replacing u/g
utilities (specifying which utility) , fences, mailbox,
retaining walls, aerating, sentricon, grading, tilling,
using an auger, any mechanized/motorized piece of machinery,
By not calling, here's what you could get
into: Personal injury (possible loss of life), damage to
environment, costly property damage, damage to important
utilities that would disable others to make emergency calls
or lose the availability of a utility, costly delays,
expensive repairs, legal problems, and civil penalties.
For more information please visit
©2008 Utilities Protection Center of Georgia